F.A.Q
Frequently Asked Questions
HealthRockPharma is dedicated to providing a wide range of high-quality pharmaceutical OTC products. Our comprehensive selection is designed to meet diverse health and wellness needs. We give pharmacies the opportunity to give their customers the products they want. Please explore our “Products” section for a detailed catalog of our current offerings.
Yes, HealthRockPharma is a proud Canadian company. We are committed to serving the health needs of Canadian independent pharmacies and operate in full compliance with Canadian regulations and standards, ensuring the safety and efficiency of all our products.
To ensure we provide personalized service, account creation for placing orders with HealthRockPharma is currently by request. Please contact us directly via email at [email protected] to initiate your independent pharmacy account setup. Once your account is active, you’ll be able to browse our products, add items to your cart, and complete your purchases securely.
HealthRockPharma offers various shipping and delivery options to ensure your orders arrive efficiently and safely across Ontario. Once your account is set up, details regarding available shipping methods, estimated delivery times, and associated costs will be accessible through your account dashboard or during the checkout process. For specific inquiries prior to account creation, please email us at [email protected]
Your satisfaction is important to us. HealthRockPharma has a clear return and exchange policy for products purchased through our website. For specific details regarding eligibility, timelines, and the process for returns or exchanges, please review our “Terms and Conditions” or contact our customer support.
We’re here to help! You can reach the HealthRockPharma team by emailing us directly at [email protected]. Our customer service hours are typically Monday to Friday, from 10:00 to 4:00 (EST/EDT). For more ways to connect, please visit our “Contact Us” page.
